➢ Excellent communication skills, with the ability to collaborate effectively across teams and articulate asset-related information clearly. ➢ Problem-solving mindset with a commitment to maintaining high data quality and process accuracy. a. Hardware Asset Management (HAM) o Manage the end-to-end lifecycle of hardware assets, including procurement, deployment, maintenance, and disposal. o Use ServiceNow to maintain asset records, ensuring all hardware assets are accurately tracked in the CMDB. o Conduct regular inventory audits and update CMDB records to maintain data accuracy. o Implement and enforce asset management policies and best practices for hardware lifecycle processes. b. CMDB Data Quality and Governance o Maintain data integrity within ServiceNow CMDB by ensuring all asset data is up-to-date, complete, and accurate. o Regularly review CMDB records and reconcile any discrepancies in asset data, working closely with IT and finance teams to ensure alignment. o Implement data governance standards, ensuring consistent practices are followed for asset tracking and data updates. c. Software Asset Management (SAM) o Use Snow Software to manage software entitlements, monitor usage, and ensure compliance with license agreements. o Update and maintain software entitlements, ensuring accurate records of licenses and allocations in alignment with organizational requirements. o Regularly review and reconcile license usage against entitlements, identifying any compliance gaps or over/under-utilization. o Assist in software audits by providing accurate entitlement and usage data from Snow Software, supporting compliance efforts. d. License Optimization and Cost Control o Analyze software usage to identify opportunities for cost optimization, re-harvesting unused licenses, and aligning entitlements with user needs. o Track license renewals and assist in planning renewals, ensuring license quantities are aligned with forecasted requirements. e. Reporting and Data Analysis o Generate and maintain asset reports, providing insights into asset utilization, compliance status, and cost-savings opportunities. o Use reporting tools (Excel, ServiceNow, Snow Software) to analyze asset data, producing actionable insights for internal stakeholders. o Develop regular reports for leadership on software compliance, hardware lifecycle metrics, and asset usage trends. Service Agreement 3 years Preferable candidates Male Educational qualification BCA, BCom (Computers), Diploma (Computers), BSc (Computers) Eligibility 60% throughout the education Batch 2022, 2023 & 2024

About Sonata software

Sonata Software Limited is a leading Modernization engineering company, headquartered in Bangalore. Sonata provides modernization services using its proprietary Platformation™ approach. It specializes in cloud and data modernization, Microsoft Dynamics Modernization, Digital contact center setup and management, managed cloud services and digital transformation services. Founded in 1986, the company has since grown to have a presence in North America, Europe, ANZ and Asia-Pacific. Sonata has partnerships with leading technology providers such as Microsoft, Amazon, Google, among others, and has received several awards and recognition for its services. With a focus on innovation and customer-centricity, Sonata aims to help businesses accelerate their modernization and digital transformation journeys.