Job Description At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. iPlus team is the Product Owner of the Enterprise Incentive Management Product/Tool: Varicent ICM. Team’s vision is to automate controls across end-to-end Incentive Management & continue to enable timely & accurate incentive payouts for Sales and Servicing colleagues across the enterprise (GS/GTLS, GCS, ICS, GMNS), with strong focus on strengthening controls, driving efficiencies, and improving user experience. This role is for managing the iPlus Business Health Sales Incentive Payouts. Responsibilities Key Responsibilities: Analyze key business requirements and identify KPIs, business drivers etc. Coordinate effectively with architects, technical team, and business team to convert business requirements into technical stories as well as deliver on iPlus features. Develop end to end business understanding as well as System architecture to better support Business needs. Design and implement Varicent workflows, rules, and calculations to meet business needs and ensuring high quality and adherence to timelines. Drive complete Testing starting from scenario identification to complete execution. Identify and deliver on future looking features to drive better customer experience. Your duties will involve the troubleshooting of data issues, creating reports, working with the team at aspect of the incentives process. To ensure all payouts go out on time and error-free Qualifications Skills/Capabilities Functional: 2-3 Years of Experience in resolving and optimizing complex business problems using Varicent ICM Must have detailed business knowledge around the incentives process and business rules (ramifications of exceptions) Understanding of sales performance management domain Expertise in design / development / Testing (SIT/UAT/QAT) i.e. all stages of SDLC Knowledge of User experience principles Experience of End-to-End Software Product Solution implementation Experience of User story drafting (Agile perspective) Technical Varicent ICM Platform ( MUST HAVE) HTML, CSS & Java Script RDBMS / Big Data / Hadoop Rally & JIRA SQL Preferred: Exposure to other Incentive platforms like Callidus, Anaplan etc. Experience in Data analytics and Automation

About American Express

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.