Role Summary We are hiring Customer Service Executives for an international non-voice (chat-based) process. The role involves handling customer queries through chat, ensuring accurate resolutions, and supporting both service and sales-related interactions while maintaining high communication standards. Eligibility Criteria Qualification: Any Graduate Experience: Open to Freshers & Experienced candidates Key Responsibilities Manage customer interactions via chat support in a timely and professional manner Resolve service and sales-related queries effectively Maintain clear, concise, and error-free written communication Ensure adherence to quality standards and process guidelines Deliver a high level of customer satisfaction and resolution accuracy Key Requirements Strong written English proficiency (C1 level) Excellent grammar with zero or minimal errors Basic computer knowledge and typing skills Ability to work in a night shift environment Compensation & Benefits Night Shift Allowance Provident Fund (PF) Insurance Coverage Gratuity Benefits Additional Information Suitable for candidates looking to start or build a career in international customer support Growth opportunities within customer service and operations domains

About ttec

We’re TTEC (pronounced t.tec). For over 40 years we have been obsessed with one thing: Helping the world’s best brands deliver exceptional customer experiences (CX). We're not just another BPO company. We're CX innovators, with deep understanding of what makes customers happy. We seamlessly blend human expertise with the power of AI to deliver optimized solutions across every touchpoint – from customer care and tech support to sales, collections, and trust & safety.