Job Description – Lead, Business Intelligence & Analytics Job Summary We are seeking a highly skilled and results-driven Lead – Business Intelligence & Analytics to lead the design, development, and delivery of enterprise reporting, analytics, and data integration solutions. This role will serve as a bridge between business stakeholders and technical teams, translating complex business requirements into actionable dashboards, reports, and data solutions. The ideal candidate will possess strong hands-on expertise in Power BI, SSIS, SSRS, SSAS, ETL, Azure SQL, and Azure DevOps (ADO), combined with leadership skills such as stakeholder management, problem-solving, influencing without authority, and driving execution across cross-functional teams. The role requires ownership of end-to-end BI solution delivery, ensuring data-driven insights support strategic business decisions. Key Responsibilities Business Engagement & Solution Design Partner with business stakeholders to understand strategic objectives, operational challenges, and reporting requirements. Translate business needs into meaningful dashboards, KPIs, scorecards, and self-service analytics solutions. Conduct workshops and requirements gathering sessions to define reporting and data visualization needs. Recommend analytics solutions and reporting strategies aligned with business priorities. Drive adoption of reporting and analytics capabilities across business functions. Power BI Development & Data Visualization Lead the design, development, and deployment of enterprise-grade Power BI dashboards and reports. Build scalable semantic models and data models using Power BI best practices. Develop advanced calculations, KPIs, and business metrics using DAX. Utilize Power Query for data transformation, cleansing, and preparation. Implement and manage Row-Level Security (RLS) and data access controls. Optimize dashboard performance, usability, and user experience. Establish visualization standards and reporting governance practices. Data Integration & Engineering Design, develop, and support complex ETL solutions using SSIS. Integrate data from multiple enterprise applications, databases, and cloud platforms. Ensure data quality, consistency, and reliability across reporting platforms. Troubleshoot and resolve ETL, data integration, and reporting issues. Support data warehousing and analytics initiatives. Reporting & Analytics Platforms Develop and maintain enterprise reports using SSRS. Design and support multidimensional and tabular models using SSAS. Create automated reporting frameworks to reduce manual effort. Manage data refresh schedules, report subscriptions, and operational support. Database & Cloud Technologies Design and optimize SQL queries, stored procedures, views, and database objects. Develop solutions leveraging Azure SQL Database. Monitor and improve reporting and database performance. Support cloud migration and modernization initiatives related to analytics platforms. Agile Delivery & DevOps Lead Agile delivery activities including sprint planning, backlog refinement, reviews, and retrospectives. Utilize Azure DevOps (ADO) for sprint management, user stories, testing, release management, and documentation. Ensure delivery milestones are achieved while maintaining quality standards. Drive continuous improvement through automation and Agile best practices. Leadership Responsibilities Stakeholder Management Build strong relationships with business leaders, product owners, and technology teams. Clearly communicate project status, risks, dependencies, and recommendations. Influence decision-making through data-driven insights and business understanding. Manage competing priorities and stakeholder expectations effectively. Problem Solving & Incident Resolution Act as the escalation point for complex reporting, analytics, and data issues. Lead root cause analysis and resolution of data quality, performance, and reporting challenges. Identify opportunities for process improvement and automation. Drive proactive resolution of recurring issues. Execution Without Authority Lead cross-functional initiatives without direct management responsibility. Influence teams and stakeholders to achieve common objectives. Facilitate collaboration across business, application, infrastructure, and data teams. Drive accountability, ownership, and timely delivery of commitments. Team Leadership & Mentoring Provide technical guidance and mentorship to BI developers and analysts. Establish development standards, coding practices, and quality controls. Conduct peer reviews and ensure adherence to architectural standards. Foster a culture of continuous learning, innovation, and operational excellence. Required Qualifications Education Bachelor's degree in Computer Science, Information Technology, Engineering, Data Analytics, or related discipline. Experience 6–10 years of experience in Business Intelligence, Data Analytics, Reporting, or Data Engineering roles. 2+ years of experience leading BI initiatives, projects, or technical teams. Required Technical Skills Business Intelligence & Analytics Power BI DAX Power Query Data Modeling Row-Level Security (RLS) Dashboard & Report Development Performance Optimization SSIS SSRS SSAS ETL Design & Development Data Warehousing Concepts Database & Cloud Microsoft SQL Server Azure SQL Database Database Performance Tuning Data Integration & Transformation Delivery & DevOps Agile/Scrum Methodology Azure DevOps (ADO) CI/CD and Release Management concepts Preferred Qualifications Knowledge of ServiceNow platform and reporting capabilities. Understanding of ITSM processes including Incident, Problem, Change, and Service Request Management. Experience integrating ServiceNow data into analytics and reporting solutions. Exposure to Azure Data Factory, Databricks, Synapse Analytics, or modern cloud data platforms. Knowledge of data governance, data security, and compliance standards. Key Competencies Leadership Stakeholder Management Influencing Without Authority Strategic Thinking Executive Communication Team Coaching & Mentoring Functional Business Requirement Translation Data Storytelling & Visualization Problem Management & Root Cause Analysis Solution Architecture Thinking Process Improvement & Automation Behavioral Ownership & Accountability Customer Focus Collaboration & Teamwork Continuous Learning Results Orientation Success Measures Successful delivery of business-critical dashboards and analytics solutions. High stakeholder satisfaction and adoption of BI capabilities. Reduced reporting turnaround time through automation and self-service analytics. Improved data quality, accuracy, and governance. Effective leadership of cross-functional initiatives through influence and collaboration. Consistent delivery of projects within agreed timelines and quality standards.

About Northern Trust

As a global leader in innovative wealth management, asset servicing and investment solutions, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity. A globally recognized Fortune 500 Company in continuous operation since 1889, we’ve built a legacy of empowering clients to reach their goals with confidence. Since our roots as a trust bank, we’ve grown to a global presence with more than 24,000 employees in more than 20 countries and across five core business units: Wealth Management Asset Management Asset Servicing Technology Corporate Functions Join a Team That’s Made for Greater At Northern Trust, we refer to our employees as partners – with good reason. We understand that relationships are the key to our success. Here you’ll join a diverse and inclusive team of innovators with the drive to challenge the way things have always been done. Instead of choosing between a dynamic career and work-life balance, enjoy working with a team that supports your goals in the office and at home. We’ll help you get where you want to go without sacrificing what matters most to you. As of December 31 2024, Northern Trust had: $16.8 trillion assets under custody/administration $13.3 trillion in assets under custody $1.6 trillion in assets under management $156 billion in banking assets