Customer Experience Operations (India)
Location
100% Remote India
Job Type
Full-Time
Experience Level
Mid-level, Manager-level (3-5 Years)
Salary Range
45,00,000
Job Description
What you'll do Own cross-functional workstreams that affect the expert experience, from onboarding and support to payments and project matching Coordinate several owners across Engineering, Operations and other teams: set priorities, run check-ins, unblock work and hold people to deadlines Spot expert friction in feedback, support tickets and data, then turn it into clear, prioritized asks with respective teams across timezones Build and run lightweight processes, dashboards and playbooks that keep work moving without heavy overhead Use AI tools every day to automate repetitive work, summarize feedback, draft processes and speed up sprint cycles Report progress and risks clearly to product managers & leadership Who you are An operator who gets things done: you have founded or run a startup, or held a high-ownership operations, product ops or chief-of-staff style role Comfortable leading through influence and coordinating engineers, operators and other stakeholders without formal authority Fluent with AI tools (Claude, agents, automation tools) and keen to find new ways to use them Organized and structured, with sound judgment on what matters most A clear, concise writer and communicator Comfortable with ambiguity and a fast-moving startup environment Nice to have Experience with marketplaces, gig or contractor platforms, or customer or talent experience functions Comfort with data: SQL, spreadsheets or BI tools Experience building internal tools or workflows with no-code or AI tools
About Quickhyre AI
QuickHyre AI is an online job portal and HRMS software platform for hiring and workforce management, trusted by over 10 million active users. It connects freshers and experienced professionals across all career levels with verified job opportunities, while enabling companies to hire, onboard, and manage employees through a single system. Candidates use QuickHyre AI to search and apply for jobs across entry-level, mid-level, and senior roles, including internships and contract positions across tech and non-tech domains. Employers use QuickHyre AI as a hiring platform, applicant tracking system (ATS), and HRMS to post jobs, screen candidates, manage applications, onboard hires, and maintain employee records. Built for startups, growing companies, and enterprises, QuickHyre AI reduces irrelevant applications, improves hiring efficiency, and simplifies HR operations. By combining job discovery, online recruitment, and HR management software, QuickHyre AI supports end-to-end talent acquisition and workforce administration at scale.
Connections
Sai Charan
Senior Developer
Kalpana Sharma
Team Lead
Rahul Patel
Full Stack Developer
Priya Singh
Frontend Developer
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