What you need to be successful 1. Transformation Strategy & Roadmap Design and execute the GBS transformation vision and multi-year roadmap aligned with enterprise and functional strategies. Identify and prioritize transformation opportunities across processes, geographies, and service lines. Build strong business cases with clear value realization (cost, productivity, service levels, risk reduction). 2. Process Excellence & Operating Model Lead end-to-end process re-engineering and standardization (Lean, Six Sigma, Design Thinking). Drive adoption of best-in-class GBS operating models (global process ownership, tiered service delivery, COEs). Establish and track KPIs, SLAs, and outcome-based performance measures. 3. Digital & Automation Enablement Identify and implement automation and digital solutions (RPA, workflow, AI/ML, analytics, self-service). Partner with IT, Digital, and external vendors to deliver scalable and secure technology-enabled solutions. Drive intelligent automation pipeline and benefits realization. 4. Change Management & Stakeholder Engagement Lead enterprise-wide change management including communication, training, and adoption management. Act as a trusted advisor to senior leaders and global stakeholders. Influence without authority across functions and regions. 5. Governance & Program Management Establish robust transformation governance, cadence, and reporting. Manage multiple transformation programs simultaneously, ensuring disciplined execution and risk mitigation. Track benefits realization and ensure post-implementation value sustainment. 6. Capability Building & Culture Build and embed a continuous improvement and transformation mindset within GBS teams. Coach and mentor process owners, transformation managers, and CI practitioners. Contribute to GBS maturity model advancement. Key Stakeholders Global Process Owners (GPOs) Function Leaders (Finance, HR, Procurement, IT, etc.) GBS Leadership & Country Heads IT, Digital, Data & Analytics Teams External Partners and Technology Vendors Required Qualifications & Experience Education Bachelor’s degree required; MBA or equivalent preferred. Experience 8–15+ years of experience in GBS, Shared Services, Consulting, or Transformation roles. Proven track record of delivering large-scale global transformations. Strong exposure to process excellence, digital transformation, and operating model redesign. Experience working across cultures and global locations. Certifications (Preferred) Lean Six Sigma Black Belt / Green Belt PMP / PRINCE2 / SAFe Change Management (Prosci, ADKAR) RPA or Digital Transformation certifications Key Skills & Competencies Technical / Functional GBS & Shared Services design Process re-engineering & optimization Automation & digital transformation Data-driven decision-making and analytics Program & portfolio management Behavioral Strategic thinking and problem-solving Strong executive communication and storytelling Stakeholder influence and collaboration High learning agility and resilience Results-oriented with a hands-on mindset Success Measures Transformation benefits realized (cost, productivity, quality). Adoption and sustainability of new processes and technologies. GBS maturity improvements and stakeholder satisfaction. Speed and effectiveness of transformation delivery.

About Solenis

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of ~23000 professionals in 160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.