PURPOSE OF POSITION Candidates will be responsible to handle the queries and complaints from customers. PRIMARY DUTIES AND RESPONSIBILITIES ● Ability to communicate with our global customers in both written and spoken English within corporate environment ● Should have basic knowledge of hospitality and service industry. ● Should have knowledge of bookings such as hotel, flights , travel. ● Flexible to work in blended business. (Calls , chat and emails) ● Identify and assess customers’ needs to achieve satisfaction ● Build sustainable relationships and trust with customer accounts through open and interactive communication ● Provide accurate, valid and complete information by using the right methods/tools ● Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution ● Follow communication procedures, guidelines and policies ELIGIBILITY- ● Excellent English Communication and presentation skills. ● Proven customer support experience or experience as a Client Service Representative. ● Versant skills with C1 Level. ● Undergraduate/Graduate with min 6 months of experience. WORK CULTURE- 5.5 days a week with rotational off Rational Shift Cabs available in evening and night shifts , 180RS travel allowance per day only for male employees in evening and night shifts.

About Quickhyre AI

QuickHyre AI is an online job portal and HRMS software platform for hiring and workforce management, trusted by over 10 million active users. It connects freshers and experienced professionals across all career levels with verified job opportunities, while enabling companies to hire, onboard, and manage employees through a single system. Candidates use QuickHyre AI to search and apply for jobs across entry-level, mid-level, and senior roles, including internships and contract positions across tech and non-tech domains. Employers use QuickHyre AI as a hiring platform, applicant tracking system (ATS), and HRMS to post jobs, screen candidates, manage applications, onboard hires, and maintain employee records. Built for startups, growing companies, and enterprises, QuickHyre AI reduces irrelevant applications, improves hiring efficiency, and simplifies HR operations. By combining job discovery, online recruitment, and HR management software, QuickHyre AI supports end-to-end talent acquisition and workforce administration at scale.