About the Role We are looking for a seasoned HR Business Partner to lead & manage the 3P / Contract Workforce across multiple Teams and locations. This role will act as the primary HRBP for all third-party employees, driving workforce governance, employee relations, compliance, & productivity in close partnership with Operations. The incumbent will manage a team of 4 HRBPs and work closely with Staffing Partners, TA, HR Ops, Legal, and Business managers to ensure seamless lifecycle management, strong compliance discipline, and a high-performance field workforce. This is a highly field-intensive role requiring strong stakeholder management, ER expertise, data-driven decision-making, & the ability to handle escalations with maturity & speed. What you will do Workforce Planning & Hiring Partner with Business Manager and Biz finance teams on manpower planning & workforce budgeting. Maintain visibility on headcount status, vacancies, redeployments, & attrition trends across Teams. Coordinate with staffing vendors and TA to support hiring for 3P roles & ensure timely fulfillment. Onboarding & Documentation Oversee onboarding processes including documentation, BGV, contract issuance, & HRMS updates. Ensure statutory compliance, minimum wages adherence, & labour law norms during employee onboarding. Coordinate contract renewals and maintain complete lifecycle documentation. Attendance, Payroll & Workforce Governance Validate payroll inputs, leave records, and attendance data in partnership with vendors & HR Ops. Conduct regular audits to ensure compliance, documentation accuracy, & audit readiness. Track productivity, attendance discipline, and overall workforce hygiene across Teams. Employee Experience & Engagement Conduct regular employee connects, field visits, & skip-level meetings to proactively identify concerns. Standardize employee communication and drive awareness of policies and code of conduct. Implement structured grievance redressal mechanisms and ensure timely closure of employee concerns. Drive performance management processes for 3P employees in collaboration with Business teams Employee Relations & Compliance Manage ER cases related to misconduct, fraud, absenteeism, performance issues, and policy violations. Conduct investigations, maintain documentation, and recommend appropriate disciplinary actions. Retention & Attrition Management Conduct exit interviews, analyze attrition drivers, & recommend targeted retention strategies. Partner with operations and vendors to address workforce stability & redeployment needs. What you will need Experience 6–10 years of progressive HR experience, with strong exposure to HRBP / Employee Relations roles. Proven experience managing large blue-collar / contract / 3P workforce across multiple locations. Hands-on experience handling ER cases including misconduct, disciplinary actions, fraud investigations, and grievance management. Strong exposure to labour law compliance, statutory audits, minimum wages, and contractor governance. Experience partnering closely with Operations / Business leaders in a high-volume, field-intensive environment. Prior experience managing or leading a small HR team is preferred. Experience working with staffing vendors and coordinating lifecycle processes including hiring, onboarding, payroll inputs, BGV, and exits. Education MBA / PGDM in Human Resources or equivalent post-graduate qualification in HR. Graduation in any discipline from a recognized university. Additional certification in Labour Laws, POSH, or Industrial Relations will be an added advantage. Competencies Strong Employee Relations and conflict resolution capability. High ownership mindset with ability to handle escalations independently. Strong understanding of labour laws and statutory compliance frameworks. Stakeholder management skills with ability to influence operations leaders. Data-driven decision making; ability to track and interpret workforce metrics. Excellent investigation, documentation, and case management skills. Strong communication and field connect capability with blue-collar workforce. Ability to work in ambiguous, fast-paced, and high-pressure environments. Willingness to travel extensively and manage multi-location operations. Team leadership capability with ability to coach and develop direct reports.

About Meesho

Meesho is India’s e-commerce marketplace, on a mission to democratise internet commerce. Our multi-sided technology platform connects four key stakeholders — consumers, sellers, logistics partners, and content creators — to power inclusive growth at scale. We enable individuals and small businesses to sell online with ease, offering access to a wide customer base, integrated logistics, payment solutions, and platform support. For customers, Meesho offers a broad and affordable selection, tailored for diverse needs across Bharat. We also empower creators to build commerce-driven content that drives discovery and engagement. Our logistics operations are powered by Valmo, Meesho’s asset-light logistics platform that works entirely through partner-led infrastructure to ensure cost-efficient and scalable deliveries.